Privacy Policy

1. Who We Are

This website, uncosmos.com, is operated by Uncosmos Digital Media Ltd. (“we”, “us”, “our”).

We are responsible for deciding how your personal data is processed when you use this website.

2. Scope of This Policy

This Privacy Policy applies to your use of this website and to any personal data you provide through forms, email communications, newsletter requests, customer support enquiries, and similar interactions with us.

By using this website, you acknowledge that your personal data may be processed in accordance with this Privacy Policy.

3. What Information We May Collect

Depending on how you use the website, we may collect the following types of information:

• Your name, email address, and any other contact details you choose to provide.
• Information you submit when using contact forms or sending support requests.
• Technical data such as IP address, browser type, device information, pages viewed, and approximate location derived from your IP address.
• Cookie and analytics data where permitted and, where required, based on your consent preferences.
• Any information you voluntarily provide in correspondence with us.

4. How We Collect Information

We may collect personal data in the following ways:

• Directly from you when you complete a form, subscribe, or contact us.
• Automatically through cookies, analytics tools, server logs, and similar technologies.
• From service providers or website tools that support our hosting, analytics, security, or communications functions.

5. How We Use Personal Data

We may use personal data for the following purposes:

• To operate, maintain, and improve the website.
• To respond to enquiries, support requests, or feedback.
• To understand how users interact with our website and content.
• To maintain website security, detect misuse, and prevent fraud.
• To comply with legal obligations.
• Where you have chosen to receive them, to send updates or communications relevant to your request or subscription.

6. Lawful Bases for Processing

Where UK data protection law applies, we process personal data on one or more of the following lawful bases:

• Consent — where you have given us permission, for example in relation to certain cookies or optional marketing communications.
• Legitimate interests — where processing is necessary for operating, improving, securing, or administering our website and services, provided your rights do not override those interests.
• Legal obligation — where we need to process personal data to comply with applicable legal or regulatory requirements.
• Contract — where processing is necessary to take steps at your request or to provide a service you have asked for.

7. Cookies and Similar Technologies

We may use cookies, analytics tags, and similar technologies to support website functionality, measure performance, remember preferences, and better understand user behaviour.

Certain cookies are necessary for the website to function. Other cookies, including analytics or advertising-related technologies, may be used only where appropriate and, where required, with your consent.

You can usually control cookies through your browser settings and, where available, through our cookie preferences tools.

8. Sharing of Personal Data

We do not sell your personal data. We may share personal data only where necessary and appropriate, including with:

• Website hosting providers and technical service providers.
• Analytics and security providers.
• Email or communication service providers where relevant to your request.
• Professional advisers, regulators, law enforcement agencies, or courts where required by law or to protect our legal rights.

9. Data Retention

We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to meet legal, regulatory, tax, security, and operational requirements.

Retention periods may vary depending on the type of information and the reason it was collected.

10. International Transfers

Some of our service providers may process data outside the United Kingdom. Where this occurs, we take steps intended to ensure that appropriate safeguards are in place, in line with applicable data protection requirements.

11. Your Rights

Depending on applicable law, you may have rights in relation to your personal data, including:

• The right to be informed about how your personal data is used.
• The right to request access to your personal data.
• The right to request correction of inaccurate data.
• The right to request deletion in certain circumstances.
• The right to object to certain processing.
• The right to request restriction of processing in certain cases.
• The right to data portability where applicable.
• The right to withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us at [email protected].

12. Complaints

If you have concerns about how we handle personal data, we encourage you to contact us first so we can try to resolve the issue.

If you remain dissatisfied and UK data protection law applies, you may have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

13. Data Security

We use reasonable technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse, alteration, or disclosure.

However, no website, storage system, or internet transmission can be guaranteed to be completely secure.

14. Children’s Privacy

This website is not intended for children under the age of 18, and we do not knowingly collect personal data from children through the website.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised version will apply from the date of publication.

16. Contact Us

If you have any questions about this Privacy Policy or about how we process personal data, please contact: